At Theo Explorer, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and services. By shopping with us, you agree to the practices described in this policy.
Information We Collect
We may collect personal information such as your name, email address, phone number, delivery address, and order details when you make a purchase or contact us. We also collect non-personal information like browser type, device, and general usage statistics to improve your experience.
How We Use Your Information
The information we collect is used to:
- Process and deliver your orders
- Communicate with you about your purchase or inquiries
- Provide updates about our products, offers, and promotions
- Improve our website, services, and customer experience
Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share necessary details with trusted service providers (such as shipping companies) solely to fulfill your order.
Cash on Delivery Orders
As Theo Explorer only operates with a cash-on-delivery payment method, no payment details are collected.
Opt-Out Instructions
You may opt out of receiving promotional emails or marketing communications at any time by contacting us directly. Simply send us an email with the subject line “Opt-Out” to have your preferences updated.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, please note that no online transmission or storage system is fully secure.
International Users
As Theo Explorer operates worldwide, your information may be processed and stored in countries outside your location. By using our services, you consent to the transfer of information to these regions.
Contact Us
If you have any questions about this Privacy Policy, want to update your information, or wish to opt out of communications, please contact us at [email protected].
